FAQs
Where do you ship to?
Sparkles by Bella is happy to ship world- wide! Insured shipping is always included in the listed price.
Is your shipping tracked?
Yes, we ship through PostNL and DHL. You will receive a tracking number along with your purchase.
How long will it take to receive my ring?
Orders ship within 2–3 business days with free insured shipping. If you request resizing, please allow an additional 5 business days, as each adjustment is carefully completed by our goldsmith before shipping.
What payment methods do you accept?
You can securely check out using Credit Cards, Klarna, Visa, Mastercard, or PayPal.
Prefer to pay with iDEAL?
No problem — simply get in touch, and we’ll gladly send you a secure payment link by email.
Can I return my ring?
We do not accept returns. The items we sell are antique and unique pieces. Once sold, they will become yours to treasure and keep safe.
Do your rings come with authenticity certificates?
Because our rings are true antiques, they rarely come with original certificates. However, every piece is professionally tested by our in-house goldsmith for gold purity and gemstone authenticity.
Each purchase also includes a Sparkles by Bella Authenticity Guarantee card, so you can be confident that your jewelry is genuine and as described.
Do you have a physical store I can go to?
We are an online store, but if you’re in the Amsterdam area and wish to view a ring in person, please use the ‘Contact’ form to arrange a time. For any questions or additional information about a ring, feel free to reach out through the same form.
Can I resize my ring?
Absolutely! We offer a ring re-sizing service for a small charge. To do so, please add ‘Ring Size Adjustment’ to your cart along with your ring and let us know the desired size. Please note, resizing a ring may mean it takes a little extra time to reach you.
Does my ring come with a box?
Every ring deserves a home as special as the piece itself. ✨ Each Sparkles by Bella ring arrives in it’s own classic velvet ring box for safekeeping.
